Telstra advises new devices may be needed

01/08/2012

Telstra has advised Australian mobile users they may need to update their handsets as it prepares to switch off its earlier 3G network.

A month remains before the 3GIS network launched in 2004 is turned off, as it has been superseded by the Next G Network that can offer the benefits of both 3G and 4G technology.

Executive director of Telstra Networks Mike Wright said those with incompatible phones could still use their mobiles to text, talk and access 2G services.

However, he added, those using the internet will find speeds are slower if they use the 3GIS 2100MHz band instead of the new network's 850MHz band.

Mr Wright advised such customers to "upgrade to Next G compatible handsets and mobile broadband devices so they can take advantage of faster data speeds and wider network coverage".

Among the reasons Telstra customers might wish to use the internet more is the launch of the Telstra 24x7 app for Facebook users, which enables people to access customer services through the social network site.

Sell my mobile