Apple has announced a voluntary product recall on certain AC wall plug adapters that have been designed for use in countries all over the world.
Customers using chargers for certain iOS devices in Argentina, Australia, Brazil, continental Europe, New Zealand and South Korea have been advised to return these adapters.
Affected Apple two-prong wall plug adapters may break. Although the iPhone and iPad maker assured its customers this only happens in very rare circumstances, the recall is being issued as there is an associated risk of electrical shock if the faulty devices are touched when plugged in.
The adapters shipped with Macs and certain iOS devices between 2013 and 2015 and were also included in the company's official Apple World Travel Adapter Kit.
So far, there have been a reported 12 incidents worldwide that Apple is aware of – and the company is attempting to mitigate the risk of further accidents happening by issuing this recall.
Other Apple AC wall plug adapters designed for use in Canada, China, Hong Kong, Japan, the UK, the US or any Apple USB power adapters are not affected by the fault.
Customers who believe their device may be covered by the recall are advised to stop using the adapter immediately, with Apple emphasising customer safety is its top priority in dealing with the issue.
Further details regarding how to exchange affected adapters for newly redesigned alternatives are available on the firm's support page on its official website.
Adapters with the fault have four or five characters or no characters on the inside slot where it attaches to an Apple power adapter, whereas the redesigned varieties have a three-letter regional code such as AUS.