Consumers looking to sell mobiles they no longer need to buy a Nokia 5800 might welcome the latest change in legislation.
In order to protect the public, telecommunications and broadcasting watchdog Ofcom has unveiled new powers to help protect handset buyers’ consumer rights.
The group confirmed that it would now be monitoring the sector to ensure that the mis-selling of packages had been a growing problem for some time and the new measures would seek to address this.
It was suggested some problems people have had in the past include tariffs, contract lengths and coverage that does not match they signed up for at the original point of sale.
“If providers breach the rules, they could be fined up to ten per cent of relevant turnover,” Ofcom stated.
The group recently announced changes to the way in which video-on-demand services like BBC iPlayer, ITV Player and 4oD are policed in terms of content.
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