Cost of mobile phone use has fallen

Mobile phone users in Australia have seen costs fall over the past two decades thanks to competition between providers.

This is one conclusion of the new Telecommunications Reports 2010-11 study from the Australian Competition and Consumer Commission (ACCC), which revealed the cost of fixed-line and mobile services has halved between 1997-98 and 2012.

In 2010-11, year-on-year prices for mobile voice services were down 4.6 per cent, while the cost of mobile internet fell 3.6 per cent, Computerworld reports.

Chairman of the ACCC Rod Sims said expansion of providers and an increase in “the capacity of these networks for broadband connectivity” has led to a rise in service availability, benefitting consumers.

The body said it received 4,800 complaints relating to the telecommunications industry in 2010-11 and was critical of Telstra, one of the country's biggest networks, stating it has “acted as a restraint on competitor activity” to a certain extent.

Posted by Simon Thomas

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