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Contact us

Use one of the following methods if you have any questions for our friendly Mazuma team.

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To contact us via email, please complete our online contact form. Required fields are marked with *. We aim to reply to all email enquiries within 2 hours (sent within our working hours of 8.30am-5pm, Mon-Fri).

Live Chat

To chat to a Customer Support advisor, please click the chat button on the bottom right of the screen when Live Support
is online.

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Telephone 1300 45 77 66

To contact the Mazuma Team by phone, please call us between the hours of 8.30am-5pm, Mon-Fri. Calls are charged at local rate.

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In Person

Visit us in person anytime between the hours of 8.30am-5pm, Mon-Fri.

Mazuma Mobile Limited
Unit 20, 35 Dunlop Rd, Mulgrave, VIC 3170
t: 1300 45 77 66 f: 03 9560 58 66

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Mazuma Drop-Off

Mazuma offer a drop-off service (NOT available under COVID-19 LOCK DOWN stages), which allows customers to drop off orders in person.

Drop-Off Service Instructions

  1. Place online sales order and select Print Your Own Pack option.
    (we cannot accept any handsets without a pre-registered order)
  2. Give us a call on 1300 45 77 66 to schedule a drop off time between the normal business hours of 8.30am-5pm, Mon-Fri. (we cannot accept a drop off without a scheduled drop off time)
  3. Bring Device(s), Proof of identification and copy of the order Delivery Note or Order Number to Mazuma. (please) arrive within your scheduled time.
  4. Payment will be made on the same day we process your device(s)
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How It Works

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