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How it works

We know life can be tricky. So we've made the whole deal quick, simple and hassle free.

Our fast payment really is the fastest.

Register Sale

Takes less than 5 mins to complete

Simply search for your old mobile phone or device to see how much it's worth. Choose one of our great payment methods, enter your details and job done!

Free postage which includes tracking.

Sales Pack

Get free pack or print your own labels

You'll get a choice to request a FREE sales pack or you can print your own pack.

Post Phone

Post Phone

Post us your phone within 14 days

Use the freepost bag or printed labels to post your phone or device to us via one of our simple posting options.

Fast Payment

Fast Payment

Same day we receive your phone

Once we receive your phone or device, we check your order and if all is correct we'll make payment on the same day of receipt. You smile, we smile.

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Why Use Us

Want a good reason to use Mazuma?

why not have ten

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Sell My Mobile

How much is your mobile phone worth?

find out now

Your Mazuma Sales Pack

Once you have completed your online sales order, we will post you a Sales Pack within 24hrs.

The Sales Pack includes:

  • Sale Confirmation
  • Delivery Note
  • Freepost Bag
  • Posting Instructions
 

Click the coloured background or the close button in the top right corner to close this window

Print Your Own Sales Pack (Sample Only)

Once you have completed your online sale order, you will be able to print the Sales Pack.

The items you will need to print are:

  • Delivery Note
  • Freepost Label
  • Posting Instructions/Evidence of Identity
 

Click the coloured background or the close button in the top right corner to close this window

Sales Pack Posting Options

Option 1 - Freepost

(no insurance cover)

Please affix posting label onto Mazuma postal bag or your own packaging if preferred. Please post at your nearest post office or post box. We’ll email you once it arrives at Mazuma.

Estimated time of delivery

2-5 Working days (from metro areas)*

Cost of this service

FREE (Postage is prepaid by us)

Loss or damage cover

$0.00

Option 2 - Tracked

(includes insurance against loss)

Please affix posting label onto Mazuma postal bag or your own packaging if preferred. Lodge your parcel at an Australia Post counter and retain your Proof of Posting, we’ll track and insure your package against loss in transit. We’ll email you once it arrives at Mazuma.

Estimated time of delivery

1-5 Working days (from metro areas)*

Loss cover

Up to the quoted value of your device(s) sell order when lodged at a Post Office Counter

If you use your own preferred postal or courier service such as Insured Registered Post, Express Satchel bags, Courier or private delivery at your own cost please discard the enclosed eParcel label and address/deliver directly to: Mazuma Mobile, Unit 20, 35 Dunlop Rd, Mulgrave, Vic, 3170.
(Tip: Remember to retain your third party proof of posting and any tracking information).

* Estimated time of delivery is based on an uninterrupted service provided by Australia Post and is subject to delay in busy periods such as Christmas. Please click here for full estimated delivery times.

Get paid by Cheque or Bank Transfer

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Bank Transfer

EFT bank transfer made on same day of receipt of phone(s)

Money in your account next working day of transfer

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Cheque

Cheque posted on same day of receipt of phone(s)

Once banked, cheque takes 3-5 working days to clear

Your cheque will be made payable to the name registered in your Mazuma account and can be banked into any Australian bank that you hold an account with.

Mazuma Payment Methods

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  • EFT bank transfer made on the same day we receive and process your order
  • Money in your account next working day of transfer*

*Applies to NAB, Commonwealth Bank, Westpac and ANZ account holders. All other banks typically take up to 5 working days, (funds leave our account same day).