How it works

We know life can be tricky. So we've made the whole deal quick, simple
and hassle free.

Register Sale

1Register Sale

Takes less than 5 mins to complete

Simply search for your old mobile phone or device to see how much it's worth. Choose one of our great payment methods, enter your details and job done!

Sales Pack

2Sales Pack

Get free pack or print your own labels

You'll get a choice to request a FREE sales pack or you can print your own pack.

Post Phone

3Post Phone

Post us your phone within 14 days

Use the freepost bag or printed labels to post your phone or device to us via one of our simple posting options.

Fast Payment

4Fast Payment

Same day we receive your phone

Once we receive your phone or device, we check your order and if all is correct we'll make payment on the same day of receipt. You smile, we smile.

Your Mazuma Sales Pack

Once you have completed your online sales order, we will post you a Sales Pack within 24hrs.

The Sales Pack includes:

  • Sale Confirmation
  • Delivery Note
  • Freepost Bag
  • Posting Instructions
 

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Print Your Own Sales Pack (Sample Only)

Once you have completed your online sale order, you will be able to print the Sales Pack.

The items you will need to print are:

  • Delivery Note
  • Freepost Label
  • Posting Instructions/Evidence of Identity
 

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Your Mazuma Posting Options

 

Option 1

Post Box

(Easiest)

Simply post your Mazuma Freepost bag through your nearest post box.


  • Estimated time of delivery
  • 1-5 Working days*
  • Cost of this service
  • FREE (Postage is prepaid by us)
  • Loss or damage cover
  • $0.00
 

Option 2

Local Post Office

(Recommended)

Please take the Mazuma Freepost bag to your local post office and upgrade to registered service for track, trace and signed for delivery with insurance.

  • Estimated time of delivery
  • 1-5 Working days*
  • Cost of this service
  • $3.00 for $100 insurance (Postage is prepaid by us)
  • Extra cover available at $1.35 for each additional
  • $100 insurance
  • Loss or damage cover
  • Up to $100 (Standard) or up to $5000 (Extra cover)
 

* Estimated time of delivery is based on an uninterrupted service provided by Australia Post and is subject to delay in busy periods such as Christmas. Please click here for full estimated delivery times.

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Get paid by Cheque or Bank Transfer

Bank payment image.

Bank Transfer

EFT bank transfer made on same day of receipt of phone(s)

Money in your account next working day of transfer

Cheque payment image.

Cheque

Cheque posted on same day of receipt of phone(s)

Once banked, cheque takes 3-5 working days to clear

Your cheque will be made payable to the name registered in your Mazuma account and can be banked into any Australian bank that you hold an account with.