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MobileMuster

If you have any unwanted accessories or an old mobile phone which sadly no longer has any reuse value, then MobileMuster can help you recycle them for free.

What is your old phone worth?

What is your old mobile phone worth?

Many old mobile phones can still be reused and can be worth a lot of money. Mazuma Mobile are Australia’s leading mobile phone reuse service and allow customers to sell their old phones for cash.

To find out if what your mobile phone is worth, simply type in your model to get an instant valuation:

How to recycle an old phone that has no reuse value

How to recycle an old mobile phone that has no reuse value

Mazuma Mobile has teamed up with MobileMuster to allow customers to recycle any old phones or accessories which no longer have any reuse value for free.

To recycle your old phone with MobileMuster, simply click on the below link to find out where your nearest MobileMuster drop-off point is. Alternatively, you can also request a free MobileMuster mailing label to recycle your old phone by post.

Recycle your old phone with MobileMuster »

What is an IMEI number?

The IMEI (International Mobile Equipment Identity) number is a 15 digit serial number unique to each and every phone.

To find your IMEI code, detach the battery and look at the IMEI field on the phone.

You'll usually find it printed on the back of your phone or on the SIM tray.

Alternatively you can have your mobile display
its IMEI number by typing the following on the keypad:

If your handset displays more than 15 digits or is separated by symbols, please enter the first 15 digits only.

Your Mazuma Sales Pack

Once you have completed your online sales order, we will post you a Sales Pack within 24hrs.

The Sales Pack includes:

  • Sale Confirmation
  • Delivery Note
  • Freepost Bag
  • Posting Instructions
 

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Print Your Own Sales Pack (Sample Only)

Once you have completed your online sale order, you will be able to print the Sales Pack.

The items you will need to print are:

  • Delivery Note
  • Freepost Label
  • Posting Instructions/Evidence of Identity
 

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Sales Pack Posting Options

Option 1 - Freepost

(no insurance cover)

Please affix posting label onto Mazuma postal bag or your own packaging if preferred. Please post at your nearest post office or post box. We’ll email you once it arrives at Mazuma.

Estimated time of delivery

2-5 Working days (from metro areas)*

Cost of this service

FREE (Postage is prepaid by us)

Loss or damage cover

$0.00

Option 2 - Tracked

(includes insurance against loss)

Please affix posting label onto Mazuma postal bag or your own packaging if preferred. Lodge your parcel at an Australia Post counter and retain your Proof of Posting, we’ll track and insure your package against loss in transit. We’ll email you once it arrives at Mazuma.

Estimated time of delivery

1-5 Working days (from metro areas)*

Loss cover

Up to the quoted value of your device(s) sell order when lodged at a Post Office Counter

If you use your own preferred postal or courier service such as Insured Registered Post, Express Satchel bags, Courier or private delivery at your own cost please discard the enclosed eParcel label and address/deliver directly to: Mazuma Mobile, Unit 20, 35 Dunlop Rd, Mulgrave, Vic, 3170.
(Tip: Remember to retain your third party proof of posting and any tracking information).

* Estimated time of delivery is based on an uninterrupted service provided by Australia Post and is subject to delay in busy periods such as Christmas. Please click here for full estimated delivery times.

Get paid by Cheque or Bank Transfer

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Bank Transfer

EFT bank transfer made on same day of receipt of phone(s)

Money in your account next working day of transfer

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Cheque

Cheque posted on same day of receipt of phone(s)

Once banked, cheque takes 3-5 working days to clear

Your cheque will be made payable to the name registered in your Mazuma account and can be banked into any Australian bank that you hold an account with.

Mazuma Payment Methods

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  • EFT bank transfer made on the same day we receive and process your order
  • Money in your account next working day of transfer*

*Applies to NAB, Commonwealth Bank, Westpac and ANZ account holders. All other banks typically take up to 5 working days, (funds leave our account same day).