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Click here to check that your web browser settings are okay.
If you are trying to add a handset to an order but keep getting a 'There are no handsets in your order...' message on the Review Order screen, then it is likely that the "cookies" on your browser are disabled. This site requires cookies to be enabled for it to function as intended.
A cookie is a tiny file stored on your computer which enables the Mazuma website to function as intended. Cookies are used to store handsets you have added to your Sell Order, or to check if you are logged into the website for example. All web browsers are capable of accepting cookies, but they might have been disabled.
No, not at all - a website can only read the data it stored, and it can only store a small amount of data. They cannot read your credit card number, raid your fridge, or anything of the sort!
Cookies stored on your computer from the Mazuma website do not contain any personal data, or data which will be used for tracking purposes.
You can check to see if your cookies are enabled below:
Follow the instructions below to enable cookies for your browser:
Microsoft Internet Explorer 6.x / 7.x (Windows)
Mozilla Firefox 1.x (Windows)
If your browser cookies are enabled but you still cannot place an order, it is likely that security software that you use on your computer (perhaps ZoneWorm or McAfee Personal Firewall) are blocking cookies. Please unblock cookies in the security software settings.
If none of our suggestions have resolved the problem, we will be happy to take your order over the phone. To do this, please first create an online account, then call 1300 44 77 66 (9am-5pm, Mon-Fri) and we will place the order on your account.
To enable cookies with McAfee Privacy/Security, perform the following steps:
To change privacy control levels:
The privacy control levels define how NIS and NPF behave. Higher settings will block more kinds of information by default. Lower settings let more information pass and warn you when sending confidential information across the Internet. You can define a custom level if you want more control over this behavior.
The Privacy settings in ZoneAlarm may be blocking some features that this website needs to work properly, such as cookies, pop-ups and mobile code.
Please understand by disabling the privacy settings, you are not disabling the firewall, it is only disabling the added feature of blocking cookies and advertisements. If you can narrow down what sites exactly need the pop-up and/or cookies you can leave your settings up and click the Site List tab and add the site(s) to this list.